How to Dial at McLean

• To call someone within McLean, dial the four-digit extension.
• To call numbers in the 617 area code, dial 9-1 and then the number. So to reach Mike’s Pizza in Belmont, dial 9-1-617-484-0130.
• To call to any other area code, dial the access code 165986 first, then 9, then 1 and the number. So to reach Patsy’s Pizza in New York City, dial 165986-9-1-212-534-9783.
• To call in to the hospital, dial 617-855- and the extension. For example to call Diego’s office from your cell phone, dial 617-855-4230.
• The main number at McLean is 617-855-2000. If you don’t know the extension of the person you’re trying to reach, call the main number. From inside the hospital, dial “0” to reach the switchboard.

Voicemail Set-Up

• Usually a new RA inherits an extension from a previous RA. If you’re inheriting a phone, you need to clear the previous owner’s voicemail and password.  Contact Communications Services (x2113).
• Use the “Message” button on your phone to access voicemail, or dial x3660 from any phone.
• Enter your 6-digit voicemail password. The default password for new voicemail accounts is “mclean” (325326 #)
• Once connected, press #4 for Personal Options
  • For Greetings, press #3. Then
  • Change personal greeting – press #1
  • Change recorded name – press #3
  • Follow directions accordingly.

Accessing your voicemail

There are three ways you can access your voicemail.

• From your desk, your phone has a button labeled “Message” that connects directly to your voicemail
• From inside the hospital, dial x3660 to connect to the voicemail system.
• From outside the hospital, access the voicemail system at 617-855-3660.

Note: McLean’s Caller-ID is Blocked

• When you call a number outside the hospital, the caller ID is blocked. The recipient just sees “Unavailable” or “Caller ID Blocked” displayed on their phone when you call.
• Sometimes people can’t or won’t answer blocked calls, including some subjects or candidates you’re trying to reach. If you know this will be a problem, there is a special access code, 165555, to be used instead of 165986.  However, don’t use this unless it’s necessary because calls using this access code are audited every month.

Paging within Partners

To page someone, dial 0 on a work phone and then give the name of the person who should be paged.